ASSIGNMENT
Course Code : MS - 96
Course Title : Total Quality Management
Assignment Code : MS-96/TMA/SEM - II/2016
Coverage : All Blocks
Note : Attempt all the questions and submit this assignment on or before 31st October, 2016 to
the coordinator of your study centre.
1. List and explain the four major quality eras. Choose an organization of your choice and
evaluate its present status regarding the quality eras.
2. What are the seven deadly diseases associated with the traditional management practices?
Explain.
3. What do you understand by Modes of learning? What in your opinion is the role of
learning modes in the performance of employees of an organization? Discuss.
4. Select one common problem in the firm you are acquainted with and apply the PDCA
cycle to solve it.
5. Explain Quality Planning using a quality planning road map.
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Note: Answer with Dotcom Books
www.dotcombooks4u.com
(Last 5 year solved question
paper with Assignment solutions)
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